Privacy Policy

saYellow recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. To protect your privacy, saYellow follows different principles in accordance with worldwide practices for customer privacy and data protection.

Remember that your use of the Service is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes.

By using or accessing the Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

What information do we collect and how do we collect it?

Collection of information

As is true of most apps and web sites, we gather certain information automatically and store it in log files. We use this information, which does not identify individual users, to analyze trends, to administer the app, to track users movements around the App and to gather demographic information about our user base as a whole. We may link some of this automatically-collected data to certain Personally Identifiable Information.

The type of information that we collect from you may include the following;

  • when information about you is posted on the saYellow website, either by you or by a third party;
  • when you register on the saYellow website, we may ask for your:
    • Business information (company name, website address, email address, physical address, company description or services), or
    • Personal information (your name, phone number, email address, company position/title, and other information).
    • If you are an advertiser, we need you to provide certain billing information, such as credit card or bank account information.
  • we may use software that receives and records the Internet Protocol (IP) address of the computer that has contacted the saYellow Website. We make no attempt to link these addresses with the identity of individuals visiting saYellow's Websites.
  • some Personally Identifiable Information may also be provided to intermediaries and third parties who assist us with the Apps and the Service, but who may make no use of any such information other than to assist us in providing the Service. Except as otherwise provided in this Privacy Policy, however, we will not rent or sell your Personally Identifiable Information to third parties.
  • if you choose to allow an App to collect your location data, such location data will be available to us. In addition, if you have an account with Facebook, Twitter, Google+, LinkedIn, Foursquare or other similar websites (each a "Social Network"), your Social Network identity, including your public picture, may be associated with your location data.

You may review and update your personal or business information in your profile by logging in and editing such information in ClientZone. If you decide to delete all of your information, we may cancel your account. We may retain an archived copy of your records as required by law or for reasonable business purposes. saYellow is the owner of the information collected through the Service

Using and disclosing your personal information

Our purpose in collecting information about you is to:

  • provide you with a better service experience with content and advertising that is more relevant to your interests; and
  • create a business information database and associated content for use as part of saYellow's online business. Whilst saYellow's business information database is designed to operate as a business directory (not a directory of individuals) it is possible that personal information may become included in the business information database.

saYellow will not use or disclose any information about you without your consent, unless:

  • the use or disclosure is for one of the purposes described above or otherwise permitted by this policy;
  • it is required or permitted by law (including by relevant privacy laws);
  • we believe it necessary to provide you with a service which you have requested;
  • to protect the rights, property or personal safety of another saYellow website user, any member of the public or saYellow; or
  • any of the assets and/or operations of saYellow are being transferred to another party.

Disclosing information

Sometimes, the activities described above require us to share your personal information with other organisations. The types of situations in which saYellow usually discloses personal information, and the types of organisations to which such disclosure is usually made, include the following:

  • The business information database is available via the internet to any member of the public. It is also disclosed in its entirety to saYellow's related entities and to other entities with whom saYellow has a business relationship, as part of saYellow's online business.

  • saYellow discloses personal information to its service providers, advisers and other entities with whom saYellow has a business relationship, in the course of operating the saYellow online business and in the course of delivering the saYellow services.


saYellow may use your personal information to send you information and product updates about the saYellow website and services.

We may contact you about your business profile or other content such as reviews which you have posted on the saYellow website.

Third party websites

The saYellow website contain links to websites that are not operated by saYellow and the contact details for many businesses not operated by saYellow. These linked sites and profiled businesses are not under the control of saYellow, and we are not responsible for the conduct of those businesses. Before disclosing your personal information on any other website or to any other company, we advise you to examine the Terms and Conditions / Privacy Policy of those organisations.

saYellow's Web Bot

WEBSTER is the web crawler for saYellow. The bot investigates websites for publicly available information about companies. The bot is not designed to access or index any personal or other information about individuals. However, if any personal information is collected inadvertently through the use of the web bot, that personal information will be held in accordance with this Privacy Policy.

How Do We Use Individual Information?

General Use
We use personal information mainly to provide the Services and may also contact users regarding account activities, new version and product offerings, or other communications relevant to the Services. We do not sell or share any personally identifiable or other information to any third parties.

If you contact us by email or by filling-out a registration form, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding the Apps and/or the Services. If you decide at any time that you no longer wish to receive such information or communications from us, send us an email and request to be removed from our list.


We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time in ClientZone.

Accessing your information
You can request access to the personal information we hold about you by logging in to ClientZone, or if you're unable to log in to our system, send us an email. We will provide you with access unless we are legally authorised not to do so.

Changing or deleting your information
You can log in to ClientZone at any time to change information that is inaccurate or out of date. If you're unable to log in to our system, send us an email.

We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.


saYellow has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.


If for some reason you believe saYellow has not adhered to these principles, please notify us by email, and we will do our best to determine and correct the problem.

What is personal information? Personal information is information about you that uniquely identifies you as an individual. Your name, address, e-mail address, or telephone number are all examples of personal information. However, the name, address and telephone number of an individual that appears in a telephone directory that is available to the public (where such individual can refuse to have such information appears in such directory) does not fall under the scope of personal information as it is publicly available information. Also, in some circumstances, some of this information may qualify as business information which is not covered by this Statement.